Frequently Asked Questions

Everything you need to know about your UniKeys experience.

What types of electronics does UniKeys specialize in?

UniKeys specializes in high-end mechanical keyboards, custom keycap sets, and premium computer peripherals designed for enthusiasts and professionals.

How long does shipping take for international orders?

International shipping typically takes 7-14 business days depending on the destination. All orders include a tracking number sent via email once the package is dispatched.

Do your products come with a warranty?

Yes, all UniKeys hardware includes a 12-month limited warranty covering manufacturing defects and hardware failures under normal use conditions.

What is your return policy for open-box items?

We offer a 30-day return window. Items must be in their original packaging with all accessories included; a restocking fee may apply for items that show signs of use.

Are UniKeys keyboards compatible with both Mac and Windows?

Absolutely. Most of our keyboards feature a physical toggle or firmware shortcut to switch between macOS and Windows layouts seamlessly.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.