Returns & Exchanges

At UniKeys, we stand by the quality of our premium peripherals and electronics. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account dashboard and select the order you wish to return to generate a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the item in its original packaging, including all cables, manuals, and accessories to ensure a successful inspection.

3

Ship the Item

Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.

4

Receive Refund or Exchange

Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing